Scams Involving Booking.com

　Thank you for staying with us.

Recently, there has been an increase in scams where fraudsters obtain booking details from Booking.com and send direct messages to guests via WhatsApp or similar platforms to request payment.

　As it is not possible to attach images or other files in Booking.com messages, we contact guests who have registered their phone numbers via WhatsApp or SMS the day before your arrival to provide directions to the property and confirm whether early check-in is possible. However, we never request payment or ask for your credit card details.

　Please be aware that any messages not sent from our official number, +33-8090429656, are scams.

　If you receive a suspicious email purporting to be from Tonton Nobu, please contact us via the messaging function on Booking.com or through the enquiry form on our website.

　We apologise for any inconvenience this may cause and thank you for your understanding.